Business Account Rater - English US

About Turing:
Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Role Overview:

As a Business Account Rater, you will participate in a personalization evaluation project focused on assessing the quality of AI-generated responses for professional users. Using your primary Google Workspace (Corporate Gmail) account, you will evaluate how effectively the system leverages business email history to deliver relevant, personalized, and helpful responses. This role requires strong analytical thinking, attention to detail, and the ability to evaluate AI outputs objectively.

Key Qualifications 

• Language Proficiency: Native-level proficiency in English US
• Business Account: Must have an active Google Workspace (Corporate Gmail) account that is regularly used for professional communication. (Mandatory requirement)
• Gmail Language: Gmail display language must be set to the target project English language.
• Inbox Language: The majority of emails in the inbox should be in the English language. (Mandatory requirement)
• Email History: Must have a well-established business inbox with approximately 1,000+ emails and regular account activity.
• Consent: Willing to use your primary business account for the evaluation and complete the required consent process.
• Exceptional Analytical Thinking: Ability to evaluate nuanced AI responses and identify strengths and weaknesses in personalization quality.
• Attention to Detail: Strong ability to review AI-generated responses and identify subtle issues or inconsistencies.
• Communication: Excellent written communication skills for providing clear and structured evaluation feedback.
• Independence: Self-motivated and able to work independently in a remote environment.
• Technical Setup: Desktop or laptop with a reliable internet connection.

Description:

In this role, you will be part of a team responsible for evaluating the quality of personalized AI interactions for business users. Your day-to-day responsibilities will include:

• Evaluating AI-generated responses based on your professional email history and business account activity.
• Assessing whether responses are relevant, accurate, helpful, and appropriately personalized.
• Identifying issues related to incorrect personalization, unsupported assumptions, or irrelevant recommendations.
• Comparing multiple AI responses and determining which provides the better overall user experience.
• Providing clear, detailed, and well-reasoned evaluation feedback to support model improvements.
• Following project guidelines to ensure consistent, accurate, and high-quality evaluations.
• Maintaining data privacy and adhering to all project confidentiality requirements throughout the evaluation process.

Education & Experience

• Bachelor's degree or equivalent practical experience in any field.
• Experience in AI evaluation, data annotation, content review, quality assurance, or a related analytical role is preferred but not required.

Offer Details:

• Commitments Required: at least 4 hours per day and upto 40 hours per week with 4 hours of overlap with PST.
• Engagement type: Contractor
• Engagement Length: 3-4 months

Evaluation Process -

• Shortlisted candidates will be sent a Job Interest Form.
• Final selected candidates will be contacted with the next steps, including consent and onboarding requirements.
• Consent:
  Must be willing to use their primary business account and sign the Required Consent form.