Finance Expert (Omnichannel Chat Support) - USA only

About Turing

Turing is one of the world’s fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems.

Turing helps customers in two ways: Working with the world’s leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies.

Role Overview

We are seeking experienced finance professionals to provide omnichannel chat support for SMB (small and medium-sized business) owners. This role involves answering both general help questions and complex, data-heavy accounting queries.

Requirements

Active user of QuickBooks Online (QBO)

• Proven experience in accounting or bookkeeping
• Prior experience with omnichannel chat support
• Strong understanding of financial concepts and data analysis
• Ability to handle complex, data-driven accounting questions
• Experience working with SMB clients preferred.

Responsibilities

• Respond to customer queries via omni chat platforms
• Handle accounting-related questions requiring deep financial expertise
• Support SMB business owners with bookkeeping and financial guidance
• Analyze and interpret financial data to provide accurate responses
• Complete assigned PPT-based tasks as needed

Nice to Have

• SMB business owners with hands-on accounting experience
• Previously engaged experts with relevant domain expertise
• Accountants/bookkeepers comfortable with high-volume, data-heavy queries

Perks of Freelancing With Turing:

• Work at the forefront of AI applications in accounting and finance.
• Fully remote and flexible work environment.
• Opportunity to collaborate on high-impact projects with global reach.

Offer Details:

• Commitment: upto 40 hrs/week.
• Duration: ~ 2 months, with the possibility of extension based on performance and project needs.